So... what is Social Media?
In this context, Social Media is a communication platform to help customers communicate with (prospective) customers about offered products and services.In this context, Social Media is a communication platform to help customers communicate with (prospective) customers about offered products and services.
With Social Media your customers can..
- do conversation about your products
- talk about your company
- inform your community about your business
- share news regarding upcoming events, new products, special offers or other news
Social Media is both a powerful marketing tool and a communication channel for you and your customers.
How does Social Media work?
Before the age of Social Media, there was only the possibility of communication via email or telephone. Blogs and forums were a huge advance.
... in the age of social networks such as Facebook, Twitter and YouTube, communication looks like the following:
Case study - "dpz_ramon"
Chicago is far from Germany, the consumers however tick more or less similar. Check out how these Dominos Pizza franchise owners have transformed a negative consumer experience into positive marketing!Have a look how Ramon de Leon used Social Media to his advantage!
Contact and further information
We will be glad to assist you with your OXID Shop implemetations, e-Commerce tools development, online-marketing and social-media networking. Please give us a call us and let us know how we can help!
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